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A former employee of a customer told me that he talked with his psychologist about me and a colleague of mine. He told him how much we helped him.

The IT business can be hard for many people. Especially if you struggle due to ADHD (=Attention deficit hyperactivity disorder). He had trouble to focus and concentrate.

But it looks like we never pushed him and always were kind and helped him.

I highly appreciate that he has revealed himself to me and that I could help him. I know many people within IT have issues and struggle with certain things. Please never assume they are dumb or try to harm anyone. Always assume they try their best, be nice to each other and maybe talk to them privately and ask how you might help.